Back Office Support Services
Efficient, Scalable Administrative Support for Your Business
Behind every successful business is a well-managed back office. At 247Digitize, we provide reliable back office support services to help you offload time-consuming, non-core tasks. Whether you’re managing high volumes of documents or need help coordinating admin workflows, we bring process efficiency and precision to your operations.
What We Handle
- OCR-Based Document Data Capture: Extract critical information from scanned forms, handwritten files, and image-based documents using advanced OCR technologies and manual validation.
- Purchase Order Entry & Validation: Enter and verify purchase orders accurately, ensuring timely processing and alignment with your procurement systems.
- Appointment Scheduling & Calendar Coordination: Assist in booking, confirming, and managing appointments for internal teams, clients, or vendors across time zones.
- Data Entry & Record Management: Maintain accurate databases—whether it’s customer details, orders, product information, or form entries—across CRMs and ERPs.
- Customer & Vendor Email Support: Manage routine communications, update requests, onboarding queries, and service follow-ups via email and shared inboxes.
- Order Processing & Fulfillment Support: Handle order verification, entry, and status tracking to ensure smooth and timely delivery workflows.
- Document Formatting & Archiving: Prepare, format, and organize digital documents—such as invoices, contracts, and forms—for easy retrieval and compliance audits.
Why Choose 247Digitize for Back Office Support?
We support fast-growing businesses and enterprises by handling operational load with accuracy, speed, and strict compliance. Our scalable back-office solutions ensure you get the support you need—when you need it.
What Sets Us Apart
- Proven experience across industries like healthcare, real estate, finance, logistics, and eCommerce
- Combination of automation and human accuracy for high-volume workflows
- ISO 27001-certified data security for confidential handling
- 24/7 operational coverage for global clients
- Flexible engagement models—daily, weekly, or project-based
- SLA-driven delivery and quality control for every engagement
We do more than just manage payables — we improve the entire lifecycle to ensure better cash flow, fewer late payments, and stronger vendor relationships.
Frequently Asked Questions (FAQs)
What types of companies benefit from back office support?
We support businesses across real estate, legal, logistics, healthcare, fintech, and SaaS—anywhere routine admin workflows need to scale efficiently.
Do you handle image-based or handwritten documents?
Yes. We extract data from complex files using OCR and manual verification, especially for timecards, forms, and scanned records.
Can your team manage real-time appointment updates?
Absolutely. We coordinate scheduling through shared calendars, booking tools, or email workflows depending on your system.
Is my data secure with 247Digitize?
Yes. All operations follow ISO 27001-certified processes with secure file transfers, access control, and NDAs.
Can you work with our existing systems?
We integrate seamlessly with CRMs, ERPs, scheduling apps, and ticketing systems based on your internal workflows.
Let’s Streamline Your Admin Workflows
Focus on what drives your business forward—while 247Digitize handles the rest. From appointment coordination to high-volume document capture, our back office support ensures accuracy, speed, and reliability at scale.
Contact us today to explore how we can become your extended support team.